Pratibha T B
The bus arrived at a different time than the drop-off time mentioned during booking. Moreover, the pickup and drop-off points were different from the locations displayed while booking the ticket. Family members wait at the locations shown during booking. What if they are waiting at the original pickup or drop-off point and the bus changes the location at the last minute? What if nobody is available to pick up a first-time traveller from the newly changed location? This can create a lot of confusion and inconvenience, especially for new passengers. Some passengers were disturbing others inside the bus. However, the bus was clean and well-maintained. I genuinely appreciate the driver's patience in waiting until my parents arrived to pick me up. I request the management to maintain accurate timings and follow the exact pickup and drop-off points mentioned during booking. Passenger safety and convenience should always be a priority.