Abhimanyu Tours and Travels Bus Booking

5 stars.

Worst bus service I booked for Kanpur. They dropped me in Lucknow, 80 kms away. Be safe from this type of bus. Don’t waste your money and time.

The staff is issuing threats, saying, You’ve been spouting a lot of nonsense since last night—don't say anything more.

I had an extremely disappointing and horrible experience traveling with them. I would strongly advise passengers, especially women traveling alone at night, to think twice before choosing this bus operator. The boarding point mentioned was incorrect, and the live bus tracking facility was disabled. Despite receiving the boarding point contact numbers through messages and email after booking, I followed their instructions and reached the designated boarding point at 11.00 PM. I repeatedly called them, and they were aware that I was standing at the boarding point. The bus was already running approximately 45 minutes late. When I called the boarding point contact number, I was told that the delay was due to traffic, and I understood that point as it was peak festival time. However, the most shocking and unacceptable incident happened at around 1.15 AM, when I finally received a call from the staff telling me to go home as my bus had moved and I was not at the boarding point. I was absolutely shocked. I questioned him about why nobody had called me when the bus reached the boarding point, especially when I had been standing there since 11 PM and had repeatedly contacted the numbers provided by their own team. To make matters worse, the staff was laughing instead of understanding the seriousness of the situation. I repeatedly requested him not to move the bus, explaining that it was the middle of the night and asking where I was supposed to go at that hour. I even told him that I could reach the bus by taking an auto, as I was still nearby. Eventually, I had to pay XXXX to an auto driver just to cover a distance of approximately 50 meters to catch the bus. The staff also attempted to give my already booked seat to another passenger who was sitting in the staff chamber. My major concerns were incorrect boarding point information, disabled live bus tracking facility, failure to contact a passenger waiting at the boarding point, extremely rude, insensitive, and unprofessional behavior by the staff, and attempting to allot my confirmed seat to another passenger. The carelessness of the staff put me in a very uncomfortable and potentially unsafe situation in the middle of the night. I booked my ticket expecting a reliable travel experience, but they failed to provide even basic passenger support and professionalism. I sincerely hoped they would take these complaints seriously and investigate the matter instead of allowing such operators to continue treating passengers this way. Highly disappointing experience. I would never recommend them to anyone. Please prioritize your safety and think twice before booking with them, especially if you are traveling alone at night.

One of the worst travel experiences I had ever had. It was extremely disappointing service. The overall experience was terrible, and the service was nowhere near what was promised. There was poor management, unprofessional behavior, and a complete lack of responsibility towards passengers. I would not recommend this operator to anyone. Passengers paid for a comfortable journey, not such a frustrating experience. It was definitely not worth the money. I was very disappointed.

One of the worst travel experiences I have ever had. Extremely disappointing service. The overall experience was terrible, and the service was nowhere near what was promised. Poor management, unprofessional behaviour and a complete lack of responsibility towards passengers. I would not recommend this operator to anyone. Passengers pay for a comfortable and safe journey, not such a frustrating experience. Definitely not worth the money. Very disappointed.

We pay XXXXX for two persons and the bus was pathetic. Zero cleanliness. Bus was smelling very bad. It was very tough for us to travel with this service. Never ever book this bus.

Windows curtains are not available. Whole night street light reflection disturbs sleep.

Bus didn’t even drop me to the dropping point. A separate Bolero car took us which was partnered with the bus.

I will also not book.