Ali Bus Service Bus Booking

What kind of feedback were you expecting from us regarding the bus service. The bus did not arrive at the boarding point, and the operator was not answering our calls. We were not even informed about the cancellation of the bus. This was completely unacceptable and showed a lack of responsibility towards passengers. Such incidents caused unnecessary inconvenience, wasted passengers time, and created serious difficulties. In such cases, strict action should be taken against the bus operator, including heavy penalties or suspension of their services, to ensure that these incidents do not happen again.

Bus was delayed by 2 hours, and all passengers are facing inconvenience. The staff was not concerned about passengers' problems. This was very disappointing and unacceptable. Very bad Travels service.

Staff behavior uncomfortable.

The bus was booked for Ujjain but it does not go to Ujjain. It leaves in Indore. Also, there was another bus in place of the original bus. We were allotted 2-bed sleeper in place of 3 seats.

Very bad driving and staff behaviour and seat are uncomfortable, very bad experience. Don't travel.

First of all the bus was nearly 2 hours late for boarding and, after that, the bus was 5-6 kilometres far from that boarding point which was showed. There were two points called bypass in Harda, so I checked that location icon to confirm. It showed one of them, in the city, but the bus was outside the city on the other bypass. For that confusion, I already checked location of boarding point, but they did not accept that it was their mistake, that put wrong location or did not change it.

It's the worst experience I had in my life. The bus driver did not drop me at my dropping location. I will not book any tickets in the future and also suggest people not to book tickets from bus.

The bus does not arrive on time.

Very bad experience. Actually, the ticket was booked from Indore to Saundra, but at the last moment, the bus got cancelled and they were shifted to another bus, S K Yadav. But the people were also not given good facilities and were allotted the last seat of the bus. The person, Mr. Aman, was there; he was continuously asking for the payment. We again paid him 400 rupees for bus fare. We haven't received any payment from the Ali bus service. I am really disappointed with the service. Totally bad experience. I will never book again in the future.

Very disappointing experience. I booked the bus to my destination, but instead of reaching the booked destination, I was dropped off midway. I had to arrange another bus to continue my journey. This caused unnecessary inconvenience and extra trouble. The service should have taken me to the destination mentioned on my ticket.