Ashok Travels Gwalior Bus Booking

Have not provided blanket.

The seats were stinking, they were dirty and were not cleaned, the gangway of the bus was also very dirty and was not cleaned. The staff had sold out the seats and there were 5-6 people in a double sleeper, who were causing a lot of trouble and making a lot of noise.

Asked extra rupees for luggage.

This was not my first time. I will always choose the best in all classes. Recommended for male or women both.

The driver was very rude and was refusing to stop anywhere for washroom or dinner even once.

There weren't any restrooms inside the bus.

So poor experience.

I had a very disappointing experience travelling today. I had selected Start Square as my boarding point, and I was given a boarding time of 8:30 am. I reached Start Square at 8:20 am and waited there for the bus. However, the bus did not stop at Start Square and was apparently stopping at the bypass instead. No information or notification regarding this change was provided to me. When I checked the bus tracking, it showed that the bus had not yet reached Start Square, so I continued waiting. After waiting for around 30 minutes, I called the operator, only to be told that my seat was not booked. This was extremely unprofessional and confusing. I then had to pay for an auto to reach the bypass, but by the time I got there, the bus had already left and was 2–3 km ahead. The entire experience caused me unnecessary stress, wasted my time and money, and left me stranded despite having made arrangements to board the bus at the specified location and time. I strongly condemn this poor coordination, lack of communication, and irresponsible behavior. Passengers should not have to suffer because of the company's failure to provide accurate boarding information or verify bookings properly. I would not recommend this service unless these issues are addressed seriously.

All good.

Bus reached too late at the destination. It was three hours late from the actual timing.