Tejas Sonawane
I booked a bus, but when the bus arrived, it was completely different from the one shown at the time of booking. Moreover, the seating was not comfortable at all. When I boarded the bus, I found that my assigned seat had already been occupied by someone else. I had to ask the staff two to three times, and they finally allotted me my seat after making me wait for more than half an hour. To make matters worse, the staff's behaviour was extremely rude and unprofessional. They did not even respond properly to my questions. When I asked about my seat, the staff member shouted at me and simply told me to wait for five minutes. Overall, it was a very disappointing experience. The service was poor, the staff lacked basic customer service skills, and I would not recommend this bus service to anyone.