Bashudev Transline (Under ASTC) Bus Booking

The vehicle broke down in Dibrugarh, and the payment made through Aadhaar Start has not been refunded yet.

It would be better if blankets were provided to passengers travelling in sleeper class.

Nice trips for me.

Bus was late by one and a half hours. Had to wait at the bus station. The initial staff I interacted with were fine but the person who called to tell me the bus was about to leave was rude and unprofessional. They told me to hurry up after they had given me the wrong bay number. The bus was stopped by bank employees after we left the city because apparently the owners had not paid their EMI. One of the employees was entitled, rude and arrogant. He initially asked us to get down and told us that he would arrange another bus for us but was not sure when it would arrive. We insisted that they just seize the bus at the final bus stop as most of the passengers were female students returning home and it would get really late and unsafe for us. He agreed after some discussion with other passengers. They then proceeded to tell us very late that they would not drop us off at the final bus stop but only at the entrance of the final city, which is kilometers away from most of our houses. He then argued and patronized us, who were more than half his age, about how ungrateful we were even though none of it was our fault. Yes, I will be making an official complaint to his bank.

Worst experience today. First bus was cancelled, then the other bus they allotted was two hours late. Pathetic service.

We had to leave that bus midway as the bus was not able to take the normal speed due to some technical issues. No response from authority, highly disappointed. Kindly refund the money.

The bus was mechanically unfit. Don't prefer the bus I request to all

Worst bus service ever. Never board their buses.

It's more than 5 hours till now I am not at my destination.

As small kids are also travelling, a better location for lunch at a comfortable place was advisable.