Betrwanti Travels Bus Booking

Your doing extremely bad experience.

Washroom should be more hygienic. Rest all very good. Driver and team very nice and before time we reach.

The reporting and boarding information provided was misleading and incorrect, due to which we were unable to board the bus. We tried contacting the operator multiple times, but none of our calls were answered. Despite taking payment from us, the operator failed to provide proper assistance and a reliable boarding service. This caused us significant inconvenience, loss of time and financial loss. We booked the bus trusting that the information provided would be accurate and that the operator would provide the promised service. The operator provided misleading information and failed to respond to passengers.

Bus got delayed by 6 hours.

They were moving on right time until they decided to drop a huge number of boxes of parcel. It felt as if it was a commercial bus. Also, they were picking up non-booking passengers en route, which delayed the overall journey by 4-5 hours. Delay in time was the main issue.

The driver was stopping unnecessarily and was picking up locals also for money.

Worst journey ever. I was supposed to reach Lucknow at 10.30. Now it's 1.20 pm and I'm still at Unnao only. Bus faculties are loading goods on the way, also picking up extra passengers on the way and dropping them like a local bus.

It is too late.

The bus was supposed to drop in Lucknow at 10:30 am and now it is delayed till 12:34 am and I am still in the bus.

Extremely disappointing and pathetic experience. We were promised a luxury bus, but instead we were given a third-class bus with dirty interiors, filthy corners and absolutely no standards of cleanliness. This is nothing short of misleading customers. To make matters worse, the bus is already running an hour late, causing unnecessary inconvenience to everyone travelling. And as if that was not enough, the bus was randomly stopped, where the staff spent almost an hour unloading bags of namkeen instead of focusing on the passengers and the journey. Is this a passenger transport service or a goods delivery operation? You charge customers and promise luxury but deliver an experience that is nowhere close to what was advertised. Completely unprofessional management, poor hygiene and zero respect for passengers’ time. Would never recommend this service. Absolutely unacceptable.