Bharat Travels Bus Booking

It was canceled by the operator now I should get my money back.

My experience was extremely disappointing and frustrating. I had booked a bus ticket for travel from Banswara to Ajmer, scheduled for 8.30 PM. However, the operator cancelled or changed the original bus arrangement and asked me to board an alternative bus, creating unnecessary confusion and inconvenience. Despite being at the Banswara bus stop, I was not provided with a satisfactory solution or proper assistance. The operator insisted that I board the alternative bus, even though the alternative arrangement was not as per my original booking. Moreover, I was informed that instead of dropping me at Parbatpura Bypass, Ajmer, as expected, they would drop me at Nasirabad Bypass, which was completely unacceptable and would cause additional inconvenience and transportation expenses. This entire experience reflected poor service, lack of transparency, and irresponsible customer handling. I booked expecting a reliable journey, but instead I had to face unnecessary stress and uncertainty. I requested to take this complaint seriously, investigate the operator conduct, and take appropriate action to ensure that other passengers did not face similar experiences.

Good.

Very good behavior then even helped me. I forgot my phone in the bus, then they passed the phone to me safely.

Driver did not call, did not stop the bus at the stop. I was not able to board the bus.

Very bad seats, even you cannot stretch your legs and there is no comfort in the seats.

Foul smell, bus driven slow.

All things are great. The most important thing is the sleeper cabin because the cabin has a door to close.

Seat not comfortable.

Okay.