Deviprasad S M
The driver's behaviour was extremely rude, unprofessional and unacceptable. A bus driver is responsible not only for driving but also for treating passengers with basic respect and courtesy. Passengers are human beings, not machines. We cannot control our basic biological needs according to the driver's schedule. Asking for a few minutes to use the washroom is a reasonable request, not a luxury. The bus was already 1 hour late at the pickup point due to the operator's delay. Why should passengers suffer and be treated badly because of mistakes that are not theirs? Instead of shouting and showing unnecessary anger, the driver should have handled the situation politely and professionally. Such behaviour towards passengers is completely unacceptable. I request the management to investigate this incident, question the driver and ensure that no other passenger faces this kind of disrespectful treatment.
























