Anuj
I was extremely disappointed with the service provided. The bus was scheduled to depart at 9 55 PM, but it actually departed at around 11 00 PM, which was an unacceptable delay. Similarly, the scheduled arrival time at my destination was 3 55 AM, but I finally reached at around 6 30 AM. This clearly showed a lack of punctuality and poor time management. What was even more disappointing was the behavior of the staff. The bus was already parked at its starting point, and the driver started the bus and kept moving it back and forth. When I politely asked the travel staff where I should board the bus, the staff member responded very rudely and disrespectfully. Such language and behavior towards passengers were completely unacceptable. Moreover, the staff members were seen drinking alcohol and smoking cigarettes behind the bus. This was highly unprofessional and raised serious concerns about passenger safety and the company standards. Passengers paid for a comfortable and timely journey, not to experience unnecessary delays and disrespectful behavior. I strongly requested to look into this matter, take appropriate action against the staff involved, and improve punctuality and service. I would not recommend this service unless these issues were addressed.