Extacia Business Class Bus Booking

Bro trip was cancelled.

Worst bus experience ever. This bus is so dirty and unhygienic. There were hundreds of cockroaches in the window area and they were coming on our body as well. Everything was so unhygienic. The behaviour of the staff members was also not good, no humanity at all. I will definitely not choose this bus again.

Had a great travel experience! The bus was clean and comfortable, and the staff were polite and helpful. The journey was smooth and enjoyable. The only thing missing was a Type-C to Type-C charging cable. Overall, excellent service!

Good.

We booked for Guwahati to Roing and paid full. But then they dropped us off at Tinsukia and we had to change bus two times. Moreover, we had to give extra money to reach Roing from Shantipur.

I booked the last sleeper seat. And there was no protection, just two bars. I came home praying that I don't fall from there.

Very bad behavior, and the timing of the bus is also not accurate enough. Had a very bad experience.

Worst experience ever!! Bus tyre burst twice in the trip and I reached Dibrugarh late by 3 hrs. This happened because of poor maintenance of tyres.

Here's my detailed experience with Extacia, for the second time. I am starting with the pros: The rest stop was nice, compared to others. It was at Amoni, Nagaon. Washrooms were, you could call it "somewhat hygienic". The food was okay. Staff member was nice. But the cons: I had previously travelled with Extacia Business Class a couple years back and it was quite a satisfactory travel. So I booked again, this time on 03-11-2026. While booking, I definitely checked the rating to be above 4 stars, punctuality and women travel safety ratings, and everything seemed legit. The problem arose when a couple hours before departure they changed the bus. This bus looked the same like the one I had booked but only from outside. The seats were not the same as the pictures since the bus had been changed. The charging port was not working, AC was okay but very low. It made this loud sound when brakes were applied, which was pretty often. They changed the dropping point too. They refused to stop at the MJBT, Dibrugarh. Instead, dropped off Dibrugarh bound passengers at the Bokul Flyover. It is just an awkward point to reach to any part of the Dibrugarh town from there. So, overall I was not pleased. Hence, the 2 star rating. I hope this helps.

worst service .. 1 hour delay..no information regarding that