GGT Travels Bus Booking

Staff behaviour is very supportive. Good staff also driving is best and punctually perfect.

Extremely poor service – misleading route information, non-functional live tracking, rude driver, and serious women passenger safety concerns. I had booked a bus ticket to Venkatapuram (Telangana) based on the route explicitly displayed on the booking platform, Marlapudi to Venkatapuram (Telangana) to Diddipudi. After boarding the bus, I travelled all the way to Sathupally. At that point, the bus staff came to me, woke me up, and asked which Venkatapuram I wanted to reach. I clearly explained that I needed to go to Venkatapuram (Telangana), via Marlapudi. To my shock, the driver started arguing that this was a different Venkatapuram and instructed me to get off the bus there. I questioned him because the route displayed during booking clearly mentioned Venkatapuram (Telangana). Moreover, the live tracking facility was not providing a usable view of the bus's actual location or route. If the bus was travelling on a different route, why was this not communicated before boarding. Why was I informed only after travelling all the way to Sathupally. Another major concern was the live tracking facility. Passengers should be able to view the actual bus location and route before boarding and throughout their journey. Even if passenger location sharing was switched off, the bus operator's route and tracking information should still be accessible to passengers. What was the purpose of providing a live tracking feature if passengers could not reliably verify where the bus was going. What made this incident even more disturbing was that I was a woman travelling alone and I was currently on my menstrual period. How could a bus operator casually expect a woman to get down at an unfamiliar location in the middle of the journey and arrange her own transportation. What if I had no alternative transport or assistance available. The driver's rude and argumentative behavior made an already stressful situation even worse. This was not merely an inconvenience. It raised serious concerns about passenger safety, misleading booking information, deficiency in service, and the irresponsible behavior of the bus operator. I intended to escalate this matter to the National Consumer Helpline and, if necessary, the Consumer Disputes Redressal Commission. My questions to the booking platform and bus operator were why was Venkatapuram (Telangana) displayed as a stop if the bus was not serving that destination, why was the route discrepancy not communicated before boarding, why was the live tracking facility not providing reliable route information, and who took responsibility if a woman travelling alone was dropped at an unfamiliar location. Passengers paid for a service and deserved to reach the destination promised at the time of booking. They should not be forced to deal with the consequences of poor coordination between the booking platform and bus operator. I expected an immediate investigation, accountability, and an appropriate resolution. I strongly advised passengers to be cautious before booking with this operator.

I had a wonderful experience travelling from Hyderabad to Srisailam. The journey was very comfortable, the service was excellent, and everything was well managed. I am really happy with their service and overall travel experience. Highly recommended. Looking forward to travelling again. Thank you for the excellent service.

Nice drivers and very patiently treating to customers.

Had a great experience. Had the correct timings and best explanation with driver and co-driver. They had very good experience in driving.

All ok.

All ok.

Small window in lower berth. Unable to see the sightseeing. It's very closed.

Everything is fine. Happiest journey thank you.

Good driving.