King travels Bus Booking

Very bad travels and staff please don't travel this bus.

This had been one of the worst travel experiences I had ever had. While platforms supported customers and facilitated bookings, the actual travel experience depended heavily on the bus operator, and unfortunately, the service provided by the operator was extremely disappointing. It felt like the bus operator had very little concern for passengers comfort, convenience, or overall travel experience. As customers, we paid a reasonable amount expecting a safe, comfortable, and hassle free journey, but the service delivered was nowhere near those expectations. Simply providing a booking service was not enough. There should be greater responsibility for monitoring the quality of service offered by partner bus operators and ensuring that they maintained basic standards of passenger comfort, professionalism, and customer service. I strongly requested to look into this issue, take appropriate action against operators who failed to provide satisfactory service, and implement stricter quality checks to prevent other passengers from facing similar situations. The amount paid for this journey was certainly not worth the service received. Customers deserved value for their money, and a comfortable, reliable journey should have been a basic expectation, not a luxury. I hoped this feedback was taken seriously to work towards improving the service quality of bus operators. I would have appreciated a proper response and meaningful action rather than just an acknowledgement of the complaint.

Third class bus, third class service.

Worse travel, not arrive on time and I booked King Travel but other travel arrive and no updates. They are not receiving calls. Don't book this travel waste experience.

It was worst experience I have ever had in my life with the travel. There was no proper management and main thing is that driver is without license driving the bus and sometimes it feels he has no good knowledge of driving.

Good.

The seats are very uncomfortable; you can't sleep because they are angled at a slight cross.

Asked to get down and board another bus in middle of road.

Bus not available.

Not picked from boarding point. They arranged alternate travel to pick me.