Laxmi Travels Pune Bus Booking

Positive point is on time pickup and drop. Rest stop should be improved. Continuous fan is not working, we have to depend on windows wherever bus stops.

The rest stop was really not hygienic at all and honestly it was a very disappointing experience. The washrooms were not clean and the overall surroundings were also not maintained properly. There was no proper cleanliness and hygiene which made it very uncomfortable to stop there. A rest stop is a place where people take a break during a long journey and expect basic facilities like clean washrooms and a hygienic environment. But unfortunately the condition of this place was not good. It is very important to maintain cleanliness because families, women, children and elderly people all use these facilities while travelling. We understand that many people visit these places every day but that is exactly why proper cleaning and maintenance should be done regularly. I hope the management takes this feedback seriously and improves the cleanliness and hygiene standards so that other travellers do not have to face the same uncomfortable experience.

Bus staff forced me to come to the pickup stop well before the actual time mentioned in the booked ticket and confirmation message. When I mentioned that the time mentioned by them is a bit early for me, they said that they will move before time and also asked to take the next unplanned stop. This is really not good staff behaviour especially on the occasion of Diwali festival celebration with family. Such incidents should be avoided by staff in the future, else customers will lose interest in this bus journey in the future.

Overall bus was good. But in between, bus tyre was punctured and took a lot of time to reach the destination. Estimated arrival time at the dropping point was 7.00 am but bus reached at 11.15 am.

It is dropping too late. Still in journey, more than 50 km remaining and the dropping time was 7:15. Current time is 8:08, so it will drop by 9.

Great staff, and mainly seats are comfortable.

Seat not comfortable.

Bumps while the ride.

Good.

There was a traffic in Pune on the day I travelled because of one crime and also some minister visit , so the bus and many of the passengers got late . The staff person was calling the passengers and shouting at them as if they are intentionally, the problem could have been understood and handled calmly. This is not the way you should speak with passengers. Other things about seat comfort and rest stop are good.