MANIK TRAVELS Bus Booking

Bus picked me up at 12:40 am instead of 11:25 pm. However, dropped early at 6:45 am instead of the scheduled 7:35 am.

There was no toilet in the bus, and the seat which I selected while booking was not provided.

Dear Manik Tours and Travels Team, I would like to raise a serious complaint regarding my journey today from Erandol to Borivali. During the journey, the bus stopped at a hotel for a break. Unfortunately, the facilities at the hotel were extremely poor and disappointing. The main issues were: There was no proper washroom facility for men. The hotel premises were unhygienic and poorly maintained. The food quality and hygiene standards were extremely poor. The overall arrangements were not acceptable for passengers travelling long distances. Passengers pay for a comfortable and safe journey, and providing basic facilities such as clean washrooms and hygienic food should be a minimum responsibility of the travel operator. I strongly request you to look into this matter and take immediate action. Please ensure that passengers are given proper and hygienic facilities during journey breaks.

Excellent.

Nice experience to travel with travels.

Too much friendly driver and helpers very supportive.

Sleeping bed not clean & neat. Staff behaviour is humble & polite. Their customer helpline is also supportive.

Overall, the bus experience was excellent. The bus was new, well-maintained, and the AC worked perfectly. However, my seat was the last seat, which had no recline option. Also, the passenger sitting in front of me reclined their seat, leaving me with very little legroom and making the journey uncomfortable. My suggestion: If you are travelling on this bus, avoid booking the last-row seats. Choose another seat for a more comfortable journey.

Missing destination drop spot, drop at different spot

Bus did not come, call is not received by operator, please refund my money.