Metroline Bus Booking

Very worst.

Very disappointing experience. The driver was extremely rude and unprofessional. He did not properly call or inform us when we reached our drop-off point. Later, he claimed that he had called us, but we were not aware of it as we were asleep. Instead of making sure we got down at the correct stop, he took us all the way to the next drop-off point. The same thing happened to our co-passengers as well. On top of that, the condition of the bus was extremely poor and uncomfortable. Overall, this was a terrible travel experience. I strongly advise people to think twice before choosing this service. I would not recommend this service to anyone. Very poor customer service and management.

Worst bus service I ever seen driver switch off and miss my pick up.

Driver does not know the drop location and does not know the route. Bus was not in good condition.

Don't even go in this bus. Not trustworthy. Contact number not reachable. No one called back and waited at boarding point for 3 hours and later came to know that bus changed its route and never came to the mentioned boarding point. They never communicated this and left without me. Lost the booking amount XXXXX and caused so much tension and had to go back home cancelling all the plans of travel. Such an irresponsible service. Should be banned. Be careful about this travels.

There was no cleanliness in the bus. Charging points were not working. Seats were wet. Worst bus I have ever travelled.

windows not open ....when dropping point reached driving assistant not informed

Worst travel ever.

Such worst bus I ever travelled.

tow hours late, very bad journey Bus no good