Abhishek singh
Extremely disappointing and frightening experience. I was travelling alone in the bus, and when the bus stopped at Bokaro Bus Stand, my bag was accessed and the chain was opened. My purse was stolen from inside the bag. The circumstances were extremely suspicious, particularly because I was the only passenger travelling in the bus. I strongly suspected the involvement of bus staff and demanded that the bus operator investigate this incident seriously. Passengers trusted bus operators with their safety and belongings. Such an incident was a serious breach of that trust. I urged the management to identify the people responsible, preserve any available CCTV footage and cooperate with the police investigation. I would not recommend this service until the management took accountability and addressed this matter.