NEW VENUS TOURISM Bus Booking

Bus was 4 hours late.

Delay by 4 hours.

No of stops taken was hilarious.

Worst exp.

I would like to raise a serious complaint regarding the extremely poor condition of the bus and the overall service experience. The journey was highly disappointing due to several hygiene, maintenance and operational issues that should not be acceptable for a passenger transport service. Major issues observed include cockroach infestation, unclean bedsheets, dirty curtains, damaged charging ports frequently switched off by the driver, unnecessary delays, and excessive waiting time before the Nizamabad stop due to loading of fruits. Despite informing the staff and driver about the cockroaches, no proper action was taken. A bus service is not just about transporting passengers from one destination to another. Basic hygiene, cleanliness, proper maintenance, punctuality and passenger safety should be the minimum standards. Passengers pay for a comfortable and safe journey, not to travel in an unhygienic environment with cockroaches, dirty bedsheets and damaged facilities. It is disappointing that the staff showed a lack of responsibility despite passengers bringing these issues to their attention. I strongly request the management to take immediate action regarding the cockroach infestation, ensure proper cleaning and sanitisation of buses after every trip, replace and regularly wash bedsheets and curtains, repair all damaged charging ports and electrical facilities, avoid unnecessary stops and delays caused by non-passenger activities, and train staff to respond responsibly to passenger complaints. I hope the management takes this feedback seriously and makes the necessary improvements. A paying passenger deserves basic hygiene, respect and a comfortable journey.

good travel pick up point on time reaching destination 1 hour early I gave 5 star for this travel

As per schedule, pick up was 5pm but pickups at 8.30pm. The reason for delay was the vehicle condition was not good. Still, we started and got troubled with the vehicle. It is totally unacceptable to carry goods from one place to another via travel bus.

Bus waste. No timing, boarding stop. This travel bus also waste. Please do not take this travel. Bus travels. Do not approve this travel. Boarding time 11 o’clock. Bus reached boarding point at 2:30. Please everyone know before going to bus travels. Bus driver uses inappropriate language. I spoke, owner phone call was not responding.

Lot of insects / bugs on the seat.

Had an excellent journey traveling by bus from Mumbai to Korutla. The bus was very comfortable, and the AC maintained a perfect temperature throughout. The seats were spacious and clean, ensuring a smooth ride. Highly recommend this service for a pleasant travel experience.