PVS Tours and Travels Bus Booking

No timing I didn't reach yet. My bus was delayed by 5 hours, bad smell in the bus.

Very disappointing experience! Cockroaches were crawling around the bed, making the bus unhygienic. The bus stopped just 10 minutes after departure, and after waiting for 30 minutes, when I politely asked the driver about the issue, he responded very rudely and unprofessionally. Poor cleanliness, delays, and disrespectful staff behaviour.

Worst experience ever had with the travel bus. I had booked 2 seats for my senior citizen parents. after checking, the toilets in the bus were mentioned, but there was no toilet in the bus, and the driver gave the excuse that the bus which had a toilet was in repair, so they had to arrange the other bus. AC was not working at all, and there was oil leakage in the bus. the bus literally halted every 1 hour for oil refilling. there was only one driver in the bus. water bottles were also not provided. charging slots were not working the entire way. they had to charge the phones in the hotels. the bus was almost delayed by 5.5 hours. horrible experience we had ever faced. I requested not to book this bus. even after spending XXXX per seat, my parents had to suffer with this.

Do not take the bus. Takes 20 hours to drop. Takes random stops.

Poor experience in booking. We booked a bus as per details provided, because all four were women passengers and sugar patients. So we selected lower berth seats as per our choice, amenities showed a toilet inside the bus and a water bottle would be given, and we had paid XXXX rupees per seat. We had received confirmation also. But at the last moment the bus was changed, seats were changed, toilet facilities were not available inside the bus, and bus timing was given as 16.20, and a tracking message was received at 15.43 that currently the bus was at Bandra Kalanagar and would be reaching the pickup point on time, and suddenly we received a call from the bus driver saying they were waiting at the pickup point and we should reach soon. We had to rush and were charged an additional amount by the cab driver, and the bus driver told us that our bus timing was 15.45. In the middle of the travel two seats were given on the upper berth. Very poor service, I also raised a complaint immediately at the time of boarding for a refund of the additional amount charged, but did not get any resolution.

Very disappointing experience. Extremely poor service. The bus was 2 hours late, and I reached my destination 2–2.5 hours late. The seats and bus interior were dirty. Paid xxxx for this disappointing experience. The actual service was nowhere close to its 4 star rating. I would not recommend this operator.

New wash hotel for dinner was bad. Also, the bus was unhygienic.

Worst bus I have ever travelled till now. Not reached. This is the last time to book in Make My Trip. Worst bus.

Very poor service and extremely disappointing experience. The bus was scheduled to depart at 3.15PM but arrived at 4.55PM. The expected arrival time was 10 AM, but we reached only at 3 PM. A total delay of 5 hours in arrival is unacceptable. This caused significant inconvenience and disrupted my travel plans. The operator should take responsibility and improve its service. Not recommended.

Very poor service and extremely disappointing experience. The bus was scheduled to depart at 8 PM but arrived at 11 PM. The expected arrival time was 10 AM, but we reached only at 3 PM. A total delay of 5 hours in arrival is unacceptable. This caused significant inconvenience and disrupted my travel plans. The operator should take responsibility and improve its service. Not recommended.