Rai Tour and Travels Bus Booking

It's terrific, never trust their staff. Their timings are off and they are moody. They are unpunctual and unreliable. If you are a girl, never travel with them. Same goes for the guys.

It was even worse, the worst bus service I have ever seen in my life. The bus was late by about 15 hours. They shut all the contact numbers prior to that. The driver was so clueless and rude. We just wandered in Lucknow for 4-5 hours because he wasn't sure about the routes. No charging points were working in the bus. Even the government buses have better seats than this. Worst... you can check every passenger review as well.

This bus was 6 hours late and then also no proper stop, no proper communication. Even the bus was changed, I booked the sleeper seat and they provided me the seating seat. It was a horrible experience. Please ban this bus from your site.

bus 6 hours let start. and bus change. no any update bus when ghazipur reach. bad service Rai tore terevlewrs.

they are not droped at your destination an delayed approx 5 hours

Is not good in any condition. Travel by any other option but this bus service not suggesting. Very very bad service.

My experience is too bad. Nothing is good.

That one of the worst travel experiences ever. Avoid the operator. Our bus was scheduled to depart at 8:00 PM, with an expected journey time of approximately 13 hours. However, what should have been a 13-hour journey turned into an exhausting 32-hour nightmare. They provided an extremely low-quality, non-AC bus, which was completely unacceptable considering the service promised. The drivers seemed completely unaware of the route, resulting in unnecessary delays and an absolutely frustrating journey. To make matters worse, their customer support representative, staff or driver, was utterly unprofessional. Despite trying to contact him more than 100 times, he simply refused to answer calls. What was the point of having customer support when nobody was available to assist stranded passengers? The overall experience raised serious questions about the management and business practices of the operator. Such treatment of passengers reflected a complete lack of responsibility, professionalism and basic customer care. 32 hours instead of 13 hours. An unbearable experience, terrible service, irresponsible staff and absolutely disappointing management. I strongly advised fellow travellers to think twice before booking with the operator. Passengers paid for a service, not for unnecessary harassment and mental exhaustion. I sincerely hoped the owner understood that money earned by cheating and exploiting passengers would never bring lasting success. A business built on misleading customers deserved to lose its reputation and customers. Never travelling with the operator again.

Very bad bus conductor and bus too much delayed too late. I am waiting XXXX night. I am going to consumer forum for case to make my trip and bus also.

very bad environment and no comfortable seat and ac was not working properly it's like the government third class bus please don't waste your money on this bus