Sahyadri Tours and Travels Bus Booking

I had a very disappointing experience travelling from Mumbai to Vitta. I would not recommend this bus service, especially for women travellers. The biggest issue was the lack of proper washroom breaks for female passengers. At around 11 PM, I specifically asked the staff when the bus would stop for a washroom break. They told me it would stop after 2 hours, but the bus finally stopped at around 3 AM. Making women passengers wait for so long without a washroom break was extremely uncomfortable and unacceptable. To make matters worse, the bus was 30 minutes late at the pickup point. The bus was also delayed at the dropping point. There was no stop for dinner. The overall travel experience was extremely uncomfortable. I had travelled with many bus operators, but I had never experienced such poor service. Passengers, especially women, deserved basic facilities, proper washroom breaks, and consideration during long journeys. Very disappointed. Please improve your service and take passengers' comfort seriously.

Was not good.

Arrive at pick location by 1:45 late. And not following route as specified, causing late to reach destination.

Very good.

When passenger does small mistake then staff taking unexpected action on the passenger.

This traveling bus very comfortable with excellent.

Same seat booked by 2 person.

The drop point location should be exactly as per Customers requirement....when customer has chosen Drop point at Mumbai Western Location as National Park OR Tata Power Borivali East then it has to be at the specified location.... however the driver was dropping at Starring of the Fly over bridge...which is really unexpected because Early morning there was no traffic then he should have dropped exactly below the flyover rather that at starting of the Fly over...aa Other travels like Swamy, Geetanjali they were dropping to their passenger s

Did not pick me up; 1 hour late. Timing is 11, but bus came at 12 pm. Also, staff is very rude; they don't have sense how to talk. I want my refund.

Thank you.