Sargam Kumawat
Initially received details of bus “a”. After boarding, asked to get down and told that bus “b” will come. Had to wait in hot sun for 1 hour for bus “b” to come. Drop location which was selected was denied and was forced to drop 15 km far away at night 9:30 pm. When called the bus operator, they do not answer calls. Since bus change was done, there was no live tracking available. They run 2 buses during same time and swap passengers to and fro based on their convenience irrespective of customers consent. Bad service in those terms.
























