Medha Sharma
10 Nov, 2026
I am extremely disappointed with the service. The driver called me just 30 minutes before the scheduled pickup, changed the pickup location at the last minute, and still expected me to reach the new location on time. This is highly unprofessional and shows complete disregard for the customer’s time and convenience. To make matters worse, the driver’s behaviour was extremely rude and unacceptable. Such poor coordination and unprofessional conduct are not what a customer should have to deal with. I request you to look into this matter seriously, take appropriate action, and ensure that such incidents are not repeated.