Shivani Mishra
Ticket was booked from Gwalior to Hanumana, but bus staff dropped us at Rewa. They were not aware that the ticket was booked to drop at destination Hanumana. While stopped at Rewa, I asked about the reaching timing at Hanumana, then bus staff was surprised and replied that the bus would not go to Hanumana. Since I booked tickets from Gwalior to Hanumana, and even on the bus display board the same was written, then also bus staff dropped us before our destination. It was hard to trust booking our tickets. We were cheated and harassed by the bus operator. This was poor business ethics and misguided behavior with customers.
























