Shreyash Travels Bus Booking

No blankets.

Bus condition is very poor. Earlier they had a very new bus named 'Divine' but now they only write the name as Divine, and the buses are older and not up to the mark.

Cleanness not maintained.

I would like to raise a concern regarding the travel fare charged for my journey from Pune to Latur. The fare for this trip was significantly higher compared to the regular fare for the same route. I asked them to clarify why the travel cost was higher than usual and provide a breakdown of the additional charges, if any. I requested that they review the fare and let me know the reason for this difference. Thank you.

Best.

Bus was changed last moment, came late, reached Latur very late. The bus was not comfortable; suspensions were very bad. Not advisable to take journey.

Feedback regarding Pune to Kolhapur journey, I wanted to share my feedback regarding my recent journey from Pune to Kolhapur last Friday. I appreciated the service provided, but unfortunately, my travel experience was not satisfactory due to several issues that I wanted to bring to attention. Delay in bus arrival, the scheduled pickup time at Rakshak Chowk was 10.40 PM, but the bus arrived at approximately 11.45 PM, resulting in a delay of around 1 hour. Non functional AC charging port, the AC charging port was broken and not working. I requested to inspect and maintain these facilities properly so that passengers could use them when needed. Overcrowding in the cabin, there appeared to be approximately 7 to 8 passengers accommodated in the cabin without proper booking arrangements. This created inconvenience and affected the overall comfort and available space for passengers. Serious bus maintenance issues, this was my biggest concern. The bus appeared to require immediate maintenance, particularly around the propeller shaft and differential gearbox, as they were producing extremely loud and continuous noises. It also seemed that some parts were making contact with the upper section of the bus. Due to this excessive noise, passengers traveling on the lower berths were unable to sleep properly throughout the journey. Many passengers were discussing the same issue and were visibly irritated and uncomfortable. I strongly recommended that the bus undergo a thorough mechanical inspection and necessary maintenance before being assigned to future journeys. Driving and passenger safety, at certain points, it appeared that the bus was being driven at high speeds, possibly to compensate for the delay. I also requested the drivers to reduce speed appropriately near speed breakers and drive carefully. Passenger safety should always have been the top priority, regardless of any delays or schedule commitments. My expectation, passengers chose private bus services by paying the fare charged because they expected better comfort, safety, cleanliness, and a reliable travel experience. Many people, including senior citizens and working professionals, preferred private buses specifically for these reasons. I understood that operational challenges could occur, but proper vehicle maintenance, responsible driving, punctuality, and passenger comfort should never have been compromised. I shared this feedback with a positive intention, not to hurt anyone's feelings or complain unnecessarily. My only expectation was that these concerns were taken seriously and the necessary improvements were made. A good service experience built customer satisfaction, brand reputation, and long term trust. I genuinely hoped the operator took this feedback constructively and worked towards providing a safer, more comfortable.

Very bad experience, do not travel with this operator.

Sir no. changed, another name travels, 4 hours late, not comfortable seats.

Charging point bad. Driver was best.