SMT NIGHTLINER Bus Booking

I had to be dropped at a dropping point as per booking and they did not stop, the attender was not responding to calls when boarding and not take any responsiblity to check dropping point. The door was jammed and i could not open the door to speak to the driver to stop at my dropping point. All these happend at 4:00am and i had to spend a lot to get back to the dropping point they missed. No action from red bus so far. I am a regular traveller and this was one of my worst experience. If this review is viewed by management kindly take necessary action and provide my compensation. I choose good travels only because it will be safe and reponsible whats the point in paying so much for these kinda behaviour issue and these guys had zero empathy.

Good.

There was a bus breakdown and alternate bus is not provided.

Bus gets cancelled without prior notice and no response to customer.

The bus which we booked had a break down in between, had to take another bus at midnight, the other bus met an accident so had to change the bus again, such a worst trip ever.

Travel was nice. Bus broke down in the mid and got delayed. Otherwise everything was good.

Break fail.

The bus broke down midway, and we were stranded for 2.5 hours waiting for a replacement bus. To make things worse, the driver did not even bother to wake me up while finding a replacement bus. If I had not woken up on my own, God knows how long I would have been left there. Absolutely pathetic service and zero responsibility towards passengers.

Ac is not working. The water bottle was not given. Bed spreads were not washed.

Should improve punctuality in timely contacting the customer and update the status of boarding. Too much delay in reaching the destination. Halted at the bus stops for too long.