Ashok kumar
08 Nov, 2026
My scheduled bus boarding time was 9:45 AM, and the driver asked me to arrive by 9:30 AM. Since my boarding point was the second pickup point and the bus was starting from a nearby location, I reached the boarding point by 9:20 AM. However, the bus arrived only around 10:00 AM, causing an unnecessary delay. Additionally, the driver did not stop at a proper rest stop during the journey and continued driving for almost two hours without a break. Because of these issues, I faced considerable inconvenience. This was a very disappointing experience, and I request you to look into this matter and ensure better punctuality and proper rest stops for passengers in the future.