Shubham wadbude
Incident Description:Denial of Seat and Boarding Issue: Upon boarding, the bus conductor completely misbehaved with me and refused to give me my designated seat. When I raised my voice against this injustice, he forcefully made me get off the bus.Lack of Operator Support: I attempted to contact the bus operator using both the contact numbers provided by RedBus, but unfortunately, both numbers were completely unreachable.Chasing the Bus: Out of desperation, I called the bus owner directly and raised a complaint with RedBus. Only after this intervention did the bus stop. I had to hire an auto-rickshaw at my own expense to chase and catch up with the bus.Incorrect Seating: Even after boarding the bus again, I was not given the seat I had booked. I was forced to stand for half of the journey. For the remaining half, I was assigned a completely different, lower-category seat instead of the one I explicitly selected on RedBus.This experience has caused me immense mental agony, physical exhaustion, and financial loss due to the extra auto fare. The service provided by both RedBus and the bus partner was pathetic and unsafe.I demand a strict investigation into this matter and immediate disciplinary action against the conductor. Furthermore, I request a full refund for this miserable journey.Please note that I expect an official update on the action taken regarding this complaint via email within the next 24 hours. If this is not resolved promptly, I will be forced to escalate this matter to the Consumer Forum.c