V k jain travels Bus Booking

The bus was in poor condition with damaged accessories, and staff behavior was not so good. I did not receive a call for pickup and was left behind, and had to catch the bus going behind it for 20 kilometers. Every half hour, the bus was stopped to pick up new roadside passengers till Ahmedabad, and 7 to 8 parcels of luggage of 80 kg were kept inside the bus gallery, and my footwear was lost in the bus gallery. It was a very tiring and irritating experience I felt with this bus.

Not a good bus, not hygienic, bus was smelling of liquor, after bus all tickets filled but conductor taking more passengers in it.

Time schedule different and very late.

Very bad experience. The bus was not running, so my trip got cancelled.

Very nice service operator.

This was a very bad experience.Very poor service.

Worst.

Extremely poor and disappointing experience. The amenities shown in the advertisement were not provided during the journey. No blankets were provided; the sleeper and reading lights did not work, and the windows were faulty and opened on their own. I was travelling with a small child and specifically needed proper lighting at night, but even the basic lights were not functional. To make matters worse, our pre-booked seat had already been occupied by other passengers, who had left it dirty after eating food. We also noticed several passengers travelling without tickets, being accommodated during the journey on seats that were already booked by other passengers. This reflects extremely poor management and lack of cleanliness. The actual service was nowhere near what was advertised. I would not recommend this service to anyone. Passengers pay for a proper service and deserve the amenities and seats they have booked. The company seriously needs to improve its management, maintenance, and passenger handling.

Seat are not hygienic and not anything good in bus.

Very horrible experience. The bus was one hour late and the pickup point was Adalaj. There was no sitting space. My seat was in the last cabin and there was no way to go because the gallery was packed with passengers. Very worst position, much bad. No curtain in my seat. I think single ladies can't take seats in those positions. I will never journey in future by this travel. I had no option to cancel my ticket; otherwise, I would have cancelled it. Please take action against these travel agencies and remove them from your app; otherwise, the public will stop trusting you.